Important Notice

All nanoCom products are not for use of children under 13 years of age.  If it comes to the attention of nanoCom Corporation through a reliable means, determined by nanoCom Corporation, that a registered or unregistered user is a child under 13 years of age, nanoCom will cancel that user's account without refund.

nanoCom develops software that, like most Internet applications, is vulnerable to various security issues and should be considered unsecure. By using Internet communication software, such as nanoCom software, you may be subject to:

• Exposure to objectionable material and/or parties
• Information and materials listed or sent, on or through the BuddyVision/nanoCom system, may be exposed to other other users of the software, the general public or any other entity for which the information was not intended.

In all Internet applications of this kind, the IP address of the sender and receiver is a vital part of the TCP/IP standard protocol of the Internet. Any party to the communication session using certain software and/or hardware can extract your IP address.

Use of nanoCom software, website, online materials, servers, directories, databases or tools related to or part of the BuddyVision or nanoCom system are subject to the terms and conditions of the license agreement that accompanied nanoCom software, any updates of nanoCom software, and the nanoCom Corporation Privacy Policy.

Privacy and Security Issues

Unless produced by nanoCom Corporation, information that you access or receive by using nanoCom software, information sent to you directly by other users, entered or posted by the users is not reviewed, controlled, examined, verified, endorsed or stored by nanoCom Corporation unless specified below. There are two ways that end-users can receive information by using nanoCom software; direct communication or indirect communication.

Direct Communications

A direct communication is when one user's data is sent to and received directly by another user. These communications are deliberate on the part of the sending end user. Direct communication information is not reviewed, controlled, examined, verified, endorsed or stored by nanoCom Corporation. Direct communications include:

• Videochats
• Visual Instnat Messages

Indirect Communications

An indirect communication is sent to an end-user by another end-user, but is routed or stored on a nanoCom system or server. Indirect communications include:

• BuddyIcon - BuddyIcon images are stored locally on the users computer, but at the time of log-on are momentarily sent through a nanoCom Server, but are not stored.
• V-Mail - V-Mail images are stored on the nanoCom/BuddyVision system, but are not viewed, review or monitored by nanoCom or any of its employees. The images are assigned a long unique serial number and are not identified by sender or receivers email address. V-Mail text is sent directly to the receiver and is not stored on the nanoCom/iSpQ servers. nanoCom does not keep the email addresses that are sent through the system and will not use them in any way.

Information that is available to nanoCom Corporation includes usage of the system according to IP address, user name, time of entrance, time of exit, user usage history, program serial number, software version number and registration information. nanoCom will permit authorized officers of the court access to all available and relevant information to comply with valid legal process such as a search warrant, subpoena, or court order. In addition, nanoCom will authorize officers of the court access to protect nanoCom Corporations rights and property or in special emergencies when we believe physical safety is at risk. Users IP and dynamic IP address may be traced by nanoCom and disclosed for these purposes only.

Information Collection and Use

nanoCom Corporation is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. nanoCom Corporation collects information from our users at several different points on our website.

Installation

When BuddyVision is installed the name of the camera on the computer and the operating system are anonymously reported. The information is no way linked to any personally identifiable information.

Registration

In order to download nanoCom software, a user must first complete the registration form. During registration, a user is required to give their contact information (such as name and email address). This information is used to contact the user about the services and software for which they have expressed interest. It is optional for the user to provide demographic information (such as income level and gender), but encouraged so we can provide better services and software.

Order

We request information from the user on our order form. Here a user must provide contact information (such as name and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the user.

Cookies

A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.

Log Files

We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Sharing

We will share aggregated demographic information with our partners and advertisers (such as number of hits, unique visitors, number of males and female). This is not linked to any personal information that can identify any individual person.

We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

We may/do partner with other parties to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Links

This web site contains links to other sites. Please be aware that we, nanoCom Corporation, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Surveys & Contests

From time-to-time, our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. Tell-A-Friend If a user elects to use our referral service for informing a friend about our site, we ask them for the friend's name and email address. nanoCom Corporation will automatically send the friend a one-time email inviting them to visit the site. nanoCom Corporation stores this information for the sole purpose of sending this one-time email. V-Mail Email Receiver Email Address nanoCom does not keep the email addresses that are sent through the system and will not use them in any way.

Security

This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line. When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL, unless otherwise noted. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just 'surfing'.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. Our employees must use password-protected computers when they leave their desk. All employees are kept up-to-date on our security and privacy practices. Any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment.

Special Offers

We send all new members welcoming emails to inform them of trial time, services and special offers. Established members will occasionally receive information on products, services, upgrades and special deals. Out of respect for the privacy of our users, we present the option to not receive these types of communications. Please see our choice and opt-out below.

Site and Service Updates

We also send the user site and service announcement updates. Members are not able to un-subscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and in regards to issues relating to their account via email or phone. Correction/Updating Personal Information: If a user's personally identifiable information changes (such as email address), or if a user no longer desires our service, we will correct, update or remove that user's personal data provided to us. To remove a name from the nanoCom mailing list visit http://www.ispq.com/unsubscribe/

Choice/Opt-out

Our users are given the opportunity to 'opt-out' of having their information used for purposes not directly related to our site at the point where we ask for the information. For example, our order form has an 'opt-out' mechanism so users who buy a product from us, but don't want any marketing material, can keep their email address off of our lists. Users who no longer wish to receive promotional materials from our partners may opt-out of receiving these communications by visiting http://www.ispq.com/unsubscribe/ Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether they should proceed with services that require an outside party, or not.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on our homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we would notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

Partner Use

nanoCom Corporation may offer your access to different services that are provided by a third party (partner). Any information you choose to provide to a partner falls under your responsibility and not the obligation of nanoCom Corporation. Be sure to consult the privacy policies of both companies.