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- General Questions
- What is BuddyVision™?
- Can I send video to people who don't have BuddyVision™?
- What are the hardware requirements for BuddyVision™?
- What is Buddy Icon?
- What is VideoChat?
- What is VIM?
- What is V-Mail?
- Do I have to be online to use BuddyVision™?
- Is there a Mac version?
- BuddyVision and AIM
- What version of AIM does BuddyVision™ work with?
- Do I have to have AOL as my ISP to use it?
- What is a direct connection?
- Will BuddyVision affect the operation of AIM?
- Can I use BuddyVision™ with multiple screen
names?
- How does BuddyVision™ work with AIM?
- Does BuddyVision work with my existing Buddy
List?
- Licensing and
Registration Questions
- Is BuddyVision™ Free?
- How do I register?
- What is registration?
- What screen name should I register?
- I am registered, but my friend is not. Can we
still VideoChat?
- Who makes BuddyVision™?
- Specific Troubleshooting
- At start-up BuddyVision™ pops up the "Video Sources" window. What should I do?
- My local video is not working.
- Does BuddyVision™ work with a Firewall?
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General Questions
What
is BuddyVision™?
BuddyVision is a free AIM video companion. This easy-to-use software
adds Visual Instant Messaging (VIM), V-Mail, Video Buddy Icon and
VideoChat to AOL Instant Messenger.
Can I send video to people who don't
have BuddyVision™?
Yes, VIM, V-mail and Buddy Icons are all viewable by other AIM users
even if they do not have BV. VideoChats require both parties to
have BuddyVision™, so if you would like to participate in a conference
have your friend download BV. It is simple and free.
What are the hardware
requirements for BuddyVision™?
BV requires the sender to have Windows 95 or above, a Pentium 200
MHz or above, 32 MB of RAM or more and an Internet connection and
AIM. To send video you also must have a PC camera.
What is a Buddy Icon?
BV personalizes the existing AIM feature. At anytime snap your photo
with your PC Camera and update your Buddy Icon.
What is VideoChat?
The videoconferencing feature in BuddyVision™ allows two people to
see streaming real-time video of eachother while they participate
in a text chat.
What is VIM?
Visual instant messaging uses the existing AOL messaging feature,
but at your command inserts a live image from your web camera into
the text area.
What is V-Mail?
V-Mail allows you to easily send snapshots and a formatted text
messages to any valid email address. Anyone who has an email address
can receive V-Mail. It does not require the receiver to have AOL,
BuddyVision™ or AIM.
Do I have to be online to use
BuddyVision™?
Yes, BuddyVision™ requires either a standard modem or a broadband
Internet connection.
Is there a Mac version?
No, however, Mac users can
receive VIM, Buddy Icons and V-mail.
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BuddyVision and AIM
What version of AIM does
BuddyVision™ work with?
BV works with AIM 4.3 and AIM 4.7.
It also works with Netscape Messenger 4.0. BuddyVision™ does
not work with the Buddy List included in AOL 6.0 or 7.0.
To make sure you have the correct version of AIM, on the
AIM interface menu, go to "Help" --> "About AOL Instant
Messenger" to see the version number. If you do not have a
help sections you are not running the correct version of AIM.
To download the latest AIM click
here.
Do I have to have AOL as my ISP to use it?
No, AOL is not a requirement and you can use
any Internet connection. The only requirements regarding
software are AIM 4.3, AIM 4.7 or Netscape Messenger 4.0.
BuddyVision does not work with the Buddy List included in AOL 6.0 or
7.0.
To make sure you have the correct version of AIM, on the
AIM interface menu, go to "Help" --> "About AOL Instant
Messenger" to see the version number. If you do not have a
help sections you are not running the correct version of AIM.
To download the latest AIM click
here.
What is a direct connection?
BuddyVision™ VIM requires you to have an open
AOL Instant Message Window, which is directly connected. A
direct connection is an AIM feature, which allows you to send
information to and from your buddies. In this case, the information that
is sent is your picture.
To establish a direct connection through AIM:
- From the Instant Message Window Toolbar, go to "People" --> "Connect
to Send IM Image" or
- Click the
 button on
the Messaging window interface.
Will BuddyVision™
affect the operation of AIM?
Yes, adding BuddyVision™ to AIM adds a whole new dimension with video
features. However, you do not have to use BV all of the time and
your regular AIM functions will remain completely the same.
Can I use
BuddyVision™ with multiple screen
names?
Since three of BuddyVision™'s features are free,
you can enjoy them with any screen name. For VideoChat, BV
registration is linked to only one screen name. So, if you
have multiple screen name you must purchase two subscriptions or
use one name to make VideoChat calls. However, Any BuddyVision™ user can
receive a call, registered or unregistered.
How does BuddyVision work with AIM?
BuddyVision™ is a separate program from AOL
Instant Messenger that works in conjunction with the AIM
features. BV has a simple sleek interface that sits
conveniently beside the
AIM interface (by default). All four BV features are launched with
hotkeys or by using the BV interface and require that an
AIM Messaging session already be taking place.
Does BuddyVision work with my existing Buddy
List?
Yes,
BV allows any AIM user with a web camera to send images to any other
AIM user. However, BuddyVision™ requires an open 4.3 or 4.7 AOL
Instant Message Window. BuddyVision™ does not work with the
Buddy List included in AOL 6.0 or 7.0.
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Licensing and
Registration Questions
Is BuddyVision Free?
Yes, Visual Instant message,
V-Mail and Buddy Icon
are free all of the time. The VideoChat feature is free
for 45 days. Then a $20 registration fee isrequired for unlimited
VideoChat use and the removal of banners.
How do I register?
BuddyVision can be
registered online by using a major credit card. Simply visit
https://shop.buddyvision.com/billing.asp?PrdCd=BVPC10US&CmpCd=BVIndexBN
and follow the online process.
What is registration?
BuddyVision™ users are registered when
they purchase BuddyVision for $19.95. This gives them unlimited access
to the Video conferencing feature of BuddyVision™ in addition to the
free features of V-Mail, VIM and Buddy Icon. Registration also removes banners. The
registration is associated with your AIM screen name.
What screen name should I register?
When
you register BuddyVision™ be sure that you use a screen name that is
already assigned to your from AOL Instant Messenger.
BuddyVision™, does not have any links to choosing new screen names
for you. Each $20 registration fee is only linked to one
screen name. So, nanoCom recommends that you choose the screen
name that you use the most or register an additional name.
I am registered, but my friend is not. Can we still
VideoChat?
Yes, BuddyVision™ only requires that the person calling is registered or within their trial period. However, each
must have BuddyVision running.
Who makes
BuddyVision™?
nanoCom Corporation, a leading video communication developer created BuddyVision™. The
company website is found at www.nanoCom.com
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Troubleshooting Specific Problems
At start-up
BuddyVision™ pops up the "Video Sources"
Window. What should I do?
This is a very rare problem that is usually
caused when you have had more than one camera driver installed on
your computer. To solve the problem, simply pick a new video
device from the drop down menu and press "OK".
You can also access this window through File -->
Preferences --> Camera Settings and pressing the
"Source" button.
My local video is not working. What should I
do?
If you are
having trouble seeing yourself in BuddyVision™, please follow the
steps in the Video
Troubleshooting Guide.
Does
BuddyVision work with a firewall?
Yes, BuddyVision™ has
limited functionality with a firewall just as AIM and other Internet
communications programs do. Typically, if you can directly
connect with some one, you can send and receive VIMs.
If you have a firewall and you wish to VideoChat, you
must make the connection request. Inbound connection requests
will more than likely not work unless you have opened Port
1227. Also, if both people who wish to participate in the
VideoChat have firewalls, the receiver must have port 1227 open or
it will not work.
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